Frequently Asked Questions
Everything you need to know about your Seiko timepiece journey.
Do you offer free delivery within Ireland?
Yes, we provide complimentary insured shipping on all orders over €150 within the Republic of Ireland. Orders are typically processed and dispatched within 1-2 business days.
Are your watches covered by a warranty?
Every timepiece purchased from Seiko Boutique Ireland comes with a two-year official manufacturer's warranty, covering any defects in materials or craftsmanship.
What is your return policy for online purchases?
We offer a 14-day return window for all online orders. Items must be returned in their original, unworn condition with all protective films, tags, and packaging intact.
Can I have my watch bracelet adjusted before shipping?
Absolutely. Please provide your wrist measurement in the 'order notes' at checkout, and our in-house technicians will adjust the bracelet to size free of charge.
How do I know the watches are authentic?
As an authorized boutique, we guarantee the 100% authenticity of every product. Each watch is delivered in its original branded box with a stamped guarantee card.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.